Terms of Service

These Terms of Service (“Terms”) form a binding agreement between you and the customer organisation you represent (“Customer”, “you”) and Jonathan & Cyber, the provider of the CYBEREYE product (“CYBEREYE”, “we”, “us”). By creating an account, accessing, or using the service, you agree to these Terms. If you are entering into these Terms on behalf of an organisation, you represent that you have authority to bind that organisation. If you do not agree, do not use the service.

CYBEREYE is an AI-driven cybersecurity consolidation platform. It connects to a Customer’s existing security tools via read-only API keys, pulls security findings, alerts, and logs, optionally collects endpoint telemetry through the CYBEREYE Agent, stores that data per-Customer, and answers Customer questions using AI (Anthropic Claude).

AI outputs are assistive only. The service uses automated models that may produce inaccurate, incomplete, or out-of-date results. CYBEREYE makes no guarantee as to the accuracy, completeness, or reliability of any AI output. The service is a decision-support tool and is not a substitute for professional security judgment. You remain solely responsible for any decision or action taken on the basis of the service.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must use strong authentication, restrict access to authorised personnel, and notify us promptly at johnny@vciso.co.il of any suspected unauthorised access or security incident affecting your account.

You represent, warrant, and agree that:

• you have all necessary rights, consents, and lawful authority to connect your systems to the service and to provide the API keys and credentials you supply;
• you have lawful authority to deploy and operate the CYBEREYE Agent on the devices on which you install it, and have given any notices and obtained any consents required from device users;
• your use of the service, and the data you submit to or generate through it, complies with all applicable laws and does not infringe the rights of any third party; and
• where the data you process through the service contains personal data, you are the controller of that data and have a valid lawful basis for the processing.

You are responsible for the accuracy, quality, and legality of the data you provide and for the means by which you acquired it.

You agree not to, and not to permit any third party to:

• use the service in violation of any law or third-party right;
• reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the service, except to the extent this restriction is prohibited by applicable law;
• interfere with or disrupt the integrity or performance of the service, including by overwhelming, scraping, or probing it for vulnerabilities without our prior written authorisation;
• access the service to build a competing product, or resell, sublicense, or make it available to third parties except as expressly permitted in writing; or
• upload malware or use the service to store or transmit unlawful, infringing, or harmful content.

CYBEREYE and its licensors retain all right, title, and interest in and to the service, including all software, models, interfaces, documentation, and related intellectual property. No rights are granted to you except the limited, non-exclusive, non-transferable right to use the service in accordance with these Terms during your subscription.

You retain all rights to your data. You grant us a limited licence to host, process, and transmit your data solely as necessary to provide and support the service. We may use aggregated and de-identified data that does not identify you or any individual to operate, secure, and improve the service.

Paid plans are billed in advance on the cycle stated at sign-up. Unless required by law, fees are non-refundable. You authorise us to charge your payment method for all applicable fees, including on renewal. Fees are exclusive of taxes, which you are responsible for. We may change pricing on reasonable advance notice effective at the start of your next billing cycle. Overdue amounts may result in suspension of the service.

Each party may receive non-public information of the other (“Confidential Information”). The receiving party will protect it using at least the degree of care it uses for its own confidential information (and no less than reasonable care), use it only to perform under these Terms, and disclose it only to personnel and advisers who need it and are bound by confidentiality obligations. This obligation does not apply to information that is public through no fault of the receiving party, independently developed, or rightfully obtained from a third party, and does not prevent disclosure required by law.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE SERVICE WILL DETECT, IDENTIFY, OR PREVENT ALL THREATS, VULNERABILITIES, OR SECURITY INCIDENTS, THAT IT WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY AI OUTPUT WILL BE ACCURATE OR COMPLETE. THE SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL SECURITY JUDGMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EXCEPT FOR YOUR PAYMENT OBLIGATIONS AND YOUR INDEMNIFICATION OBLIGATIONS, EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE TOTAL FEES PAID OR PAYABLE BY YOU TO CYBEREYE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS APPLY IN THE AGGREGATE ACROSS ALL CLAIMS AND DO NOT LIMIT LIABILITY THAT CANNOT BE EXCLUDED BY LAW.

You will defend, indemnify, and hold harmless CYBEREYE and its officers, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your data or your use of the service; (b) your breach of these Terms or of any applicable law; or (c) your connection of systems, provision of credentials, or deployment of the CYBEREYE Agent without the necessary rights or consents.

These Terms apply for as long as you use the service. Either party may terminate for material breach that remains uncured for thirty (30) days after written notice. We may suspend or terminate access immediately where required by law or to protect the security or integrity of the service.

Upon termination, your right to use the service ends. For a period of thirty (30) days after termination, you may request export of your data; after that period, we may delete your data in the ordinary course, subject to retention required by law. Provisions that by their nature should survive termination (including sections on intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and governing law) will survive.

These Terms are governed by the laws of the State of Israel, without regard to its conflict-of-laws rules. The competent courts located in Tel Aviv, Israel have exclusive jurisdiction over any dispute arising out of or related to these Terms or the service, and each party submits to that jurisdiction.

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the service after the changes take effect constitutes acceptance of the revised Terms.

Neither party is liable for any failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, labour disputes, governmental action, internet or utility failures, and failures of third-party service providers.

If any provision of these Terms is held invalid or unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force and effect. These Terms, together with any order form and Data Processing Addendum, constitute the entire agreement between the parties regarding the service and supersede all prior agreements on that subject.

Questions about these Terms: johnny@vciso.co.il.